Our Claims Commitment

We understand the importance of a superior claims service.

As part of our Claims Commitment, we will:

  • Treat all customers fairly by looking at claims ‘through the lens’ of the policyholder
  • Support our brokers and provide prompt access to decision makers
  • Provide clear communication on next steps to resolve a claim
  • Issue prompt coverage determinations
  • Provide ‘advance’ payments on valid claims where we have written the risk 100%
  • Find ways to pay valid claims at the earliest opportunity and reduce the claims lifecycle

Jonathan Gormley

Global Head of Claims, Syndicate 4242

Jonathan has 30 years’ experience handling claims in the Lloyd’s market, across multiple lines of business. Jonathan has headed up the Lloyd’s claims response on some of the market’s largest events. Prior to joining Beat, Jonathan spent 8 years at AEGIS London as Deputy Head of Claims. Jonathan co-chaired the LMA Delegated Authority Claims Group and received the LMA award for claims contribution to the market in 2019.

Matt Nicholas

Senior Claims Adjuster, Syndicate 4242

Matt has 25 years’ experience handling claims in the Lloyd’s market, with a focus on 1st party and binding authority claims. Prior to joining Beat, Matt spent 9 years at AEGIS London as Property Claims Manager. Matt is a member of the LMA Delegated Authority Claims Group.

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Horace Underwriting Limited is part of the Beat Group, which includes Beat Syndicate 4242, an established Lloyd’s Syndicate. Horace underwriters have been granted underwriting authority by Beat Syndicate 4242 which allows them to write consortia as Syndicate 4242 underwriters. Policyholders therefore gain the additional comfort from the Lloyd’s central fund (www.lloyds.com/investor-relations/lloyds-capital-structure). Lloyd’s maintains an A or A+ rating among the top rating agencies.

Horace Underwriting Limited is registered in England and Wales under company registration number 14061643. Registered office: 5th Floor, 6 Bevis Marks, London, EC3A 7BA, United Kingdom.

Horace Underwriting Limited is an Appointed Representative of Asta Managing Agency Ltd. which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority with firm reference number 975431.